MGM GRAND: A STRUCTURE FOR SUCCESS Q: How does you characterize the Grand’s organizational structure? 1. MGM Grand hotel, casino and theme park in Las Vegas, Nevada symbolizes the grandeur of the huge organization and consider to be one of the largest high-quality entertainment and service industry in the global market. Hence I would characterize the MGM Grand organizational structure as a hierarchical organizational structure because Grand’s CEO has all the control of its managers and employees, as such that the Grands Structural management ensures command control of commands over its employees and workforce.
Q. What are the factors that lead to the Grand’s success as an organization? 2. Grand’s CEO, Larry Woolf, has always aimed for the high-quality service from the start, and there are certain factors in the Grand’s management that lead to its success in the entertainment and service industry, such factors were its Theory X autocratic management style which is firmly entrenched in the Las Vegas gambling industry.
Also, its cross-training practice in the Grand’s organization has a huge contribution to its global success because its cross-training practices, a functional design that enhances the Grand’s relations between its managers and their employees, wherein its managers are required to perform the work of their employees periodically to gain insight into what it takes. In addition, its Quality Assurance (QA) programs for its high-quality service and the Grand’s multi-plan that streamlined its bureaucracy and on how they select their employees. Q. How is the Grand suited or not suited to its environment? 3.
MGM Grand which is firmly entrenched in the Las Vegas gambling industry is much suited for its environment because it is accessible to all and with its location in Las Vegas, it became as the best gate away destination. Also, its employees were tested drug-free, a non-smoking entertainment and service company, and of its functional structural design that is very much available and suitable for all the individual who wants to experience what’s the MGM Grand’s could provide. Q. What would you have done differently? 4. Through a variety of innovative management techniques and structured organizational structure which made it to the ladder of success, I would have go for a decentralization arrangement of management because decentralize management is said to be flexible in everything which will help the organization to the full mastery of its field of expertise, as well as decentralize organization have greater importance to its subordinates and it tends to help and fully encourage all its members and subordinates to become more generalist, more efficient in the decision making process, and helps employees and subordinates to become more flexible in preparing for every emergency and other unforeseen events.