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0px}Change management is an significant process of project management which can lead the whole team to prepare and go through the change happened during the project. While all changes are unique for each member in the project team, we need to have a sufficient structured plan for the whole team moving to their future stage from their current situation.5.
3.2 Change Control FlowIn the processing of project, plenty of change situations may happen. For the internal change, the project team might meet the reassignment of staff. For the external change, the team may receive a negative feedback from professor or clients which requires the changing of the project content or procedure. When meeting these situations, the team can never assume that everyone knows why this change is needed. It is necessary for the project manager to let stakeholders and every team member have a clear understanding of why the change is needed and how this will improve the performance or results of the project.
Therefore, when the team are going through a change, we need to strictly base on the change request(CR) flow which is shown in form 5.1. StepDescriptionGenerate CRA submitter completes a CR Form and sends the completed form to the Change ManagerLog CR StatusThe Change Manager enters the CR into the CR Log. The CR’s status is updated throughout the CR process as needed.Evaluate CRProject personnel review the CR and provide an estimated level of effort to process, and develop a proposed solution for the suggested changeAuthorizeApproval to move forward with incorporating the suggested change into the project/productImplementIf approved, make the necessary adjustments to carry out the requested change and communicate CR status to the submitter and other stakeholdersForm 5.1.
Change Request FlowFor each change request, the project manager should evaluate and prioritize it. First, assign the change request to a qualitative level, such as high, medium and low. This step will help project manager to arrange the change plan schedule when there are several of changes during the same period. Then, defining the type of the change by its scope, time, duration, resources, deliverables, processes and quality. Classification step is to make sure that the manager can customize the change plan directly and accurately.
During the change, establishing a well-communicated and achievable milestone is necessary. According to Marcotte, an expert of change management, 70% of changes fail because people believe that results relative to the effort aren’t worth it, or aren’t working. After evaluating its significance and making the change plan, the state of each change request need to be assigned, e.g. open, work in progress, testing and closed.
After the change control flow, the final results of it should be that everyone in the team can keep up with change quickly and efficiently. Also, the whole team will be able to respond for every kind of change swiftly.
