The Incident
Management Team is responsible for implementing an emergency communications
system to allow situational updates to staff, management, ownership, key
stakeholders, customers, critical vendors, and business partners. The IMT is
the liaison with the public first responders, and must be available to answer
their questions regarding evacuation, facility structure, and possible presence
of hazardous materials. In addition, the IMT must coordinate all external
communications with Molina’s Corporate Communications / Public Information


actions performed by the IMT include:


·       Implement employee emergency notification system


·       Maintain a log of all key activities and provide
regular status updates


Liaise with public first responders and provide any needed


·       Insure that the IT team has established both voice and
data communications with Web access and Email


Activate a toll-free employee hotline and record regular update


If necessary, activate a conference call bridge and other forms of
collaborative communications systems (web chat, white boarding, digital
photo sharing)


·       Coordinate the flow of information between the Damage
Assessment Team, the business recovery teams, and the ownership of Molina


·       Provide regular updates to all affected parties both
internal and external for the duration of the emergency incident and recovery


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