What’s next for HR Technology this 2018? Adaptationto Human Resource (HR) software has surely helped streamline work processes anddata analytics by providing real-time data that could be easily accessiblethrough computers and mobile phones. The Human Resources department plays animportant role in the company as they handle one of the most important assetsof the company, its people. That is why HR people should make the effort totruly understand HR technologies that they will be using in order to maximizeits capabilities and increase the efficiency of HR processes. Hereare the latest trends about HR Technology for 2018:Artificial Intelligence (AI) AIhas been around everywhere, making our lives easier. Creating systems thatcould easily learn, adapt, and possibly act independently will be a greatopportunity for HR technologies to be able to improve work processes, decisionmaking, and collecting more accurate data efficiently. AI will be able to recommendwhat interview questions to be asked by analyzing the data of employees who arealready employed in the company and comparing these qualities with those of theapplicants.
AI in the form of chatbots is already happening in HR. According toGautam Ghosh, consultant of talent advisory services at VBeyond Corporation, “In2018 I think AI enabled chatbots will be mainstream and will function asvirtual employee assistants prompting employees to take vacations, keepingtrack of appointments, skill development, feedback etc. Progressive HR leaderswill lead this trend to truly create a personalized employee experience.”Virtual Reality (VR) and Augmented Reality (AR) Virtualand augmented reality will be a big trend in the learning and support market. VR and AR can be used in training employees thatwill allow them to be transported in simulations like real life scenarios andteach them what to do in real time. Another function of VR is being used forrecruitment.
VR enables companies to engage applicants in a real-life worksituation, give them virtual tours of the office, and get them to experiencethe company culture in person. It benefits the applicant as they can reallyexperience what it is like to be able to work in your company, which in turnsimplifies the work of the recruiter as you will not try so hard to sell thecompany to the candidate, a win-win situation.Blockchain Technology Blockchaintechnology has made a great breakthrough last year because of the success ofthe cryptocurrency, Bitcoin. But what is blockchain? Mainly, blockchain is adatabase that keeps an increasing list of records. A blockchain databasecontains two types of records: blocks and transactions. Blocks are linked upand timestamped, and the blockchain is not attributed to a single device, socan be used by multiple users.
Making use of the blockchain technology will beof great help in keeping comprehensive records of their employees and can be easilyaccessible and edited by authorized users in HR.Machine Learning Machinelearning is somehow related to AI but they are not the same. Machine learningfocuses on the study of pattern recognition and algorithms that can acquirefrom and make calculations based on data. Current world applications of machinelearning include email filtering, detection of network intruders, self-drivingcars, and speech recognition software.
In HR, machine learning is initiallybeing used for applications that can predict employee attrition. With the useof predictive analytics, specific responses on the employee satisfactionsurveys and drops in efficiency can be identified as signs to employeesresigning.Internet of Things (IoT) IoTis a network of physical devices, vehicles, home appliances, and other items,embedded with software, sensors, electronics and network connectivity whichenable these objects to talk to each other and exchange data. With the use ofIoT, it can generate massive amounts of data related with its employees and howthey perform their tasks on a daily basis as people data is key for PeopleCompanies to better understand their workforce and create a positive workforceexperiences.
